As we continue to navigate the uncharted waters of COVID-19, we want you to know we are committed to ensuring your health and safety.
Maintaining good oral health is vital to your overall health. As such, the American Dental Association and our dental governing body, NC Dental Board, support dental offices returning to business as usual. They have provided us with guidelines to follow in order to provide dental care in the safest environment. We are not only following the guidelines, but exceeding them. As always, your health and safety are our number one priority. We’ve made several changes to how we operate. Here are some things to expect when you come in for your dental visit:
- The waiting room is closed. Please call our office when you arrive and remain in your car.
-You will be asked a series of screening questions, followed by having your temperature taken at your car
-If you have a temperature > 100.4 or do not pass our screening questions, you will be required to reschedule your appointment.
-Only patients under the age of 12 will be permitted to have someone accompany them into our office.
- Sneeze guards have been installed at our check-in/check-out areas
- Patients will be escorted around the backside of the office to the patient rooms, so as not to cross paths with patients leaving the office.
- Patients will be asked to rinse with hydrogen peroxide before being seated in the dental chair.
- Oral isolation systems will be used during aerosol producing treatment.
- Clinical staff will be wearing head-to-toe Personal Protective Equipment
- All surfaces routinely touched will be frequently disinfected (including door handles, iPads, pens, countertops, etc)
- As always, every patient room is thoroughly disinfected with medical-grade disinfectant after each patient is seen.
- As always, all instruments are sterilized after each use.
- We have installed medical grade HEPA air purifiers in each treatment room.
- We kindly request that all persons entering the office wear their own face-covering.
If you are experiencing symptoms such as fever, cough, and shortness of breath (or believe you have been exposed to someone who has), please CALL your primary care physician or local health department.
We are closely monitoring the status of the Coronavirus in our community. We will continue to follow the guidelines set by the CDC, the American Dental Association, and the Lincoln County Health Dept. Your health is our number one priority and something we take very seriously.
We strongly encourage you to do your part and follow the advice set by the CDC to practice social distancing and wear a mask or other face-covering when out in pubic.
Thank you for your understanding during this time and thank you for trusting us with your dental care!